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Doubt this will help but if you want to rattle the cage on the key.
Send them a polite letter telling them this was part of the transaction for the vehicle. Then you need to tell them you will escalate the issue and continue to press until they remit. Spell all the options out too, ie: contact Porsche NA and the territory rep for the area. The trump card is to threaten a letter to the Sate Attorney general, that tends to put a lump in their throats. I only have one key, it's not the end of the world but it does suck, especially since replacement can run as high as 300.
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