Go Back   986 Forum - The Community for Porsche Boxster & Cayman Owners > Porsche Boxster & Cayman Forums > Performance and Technical Chat

Post Reply
 
LinkBack Thread Tools Display Modes
Old 12-21-2009, 06:26 AM   #1
Registered User
 
ppbon's Avatar
 
Join Date: Nov 2005
Location: Florida
Posts: 529
A true gentleman...

... recently came to my rescue.
You may remember how upset I was last week about my B&M short shifter having broken a bushing and how I couldn't get any response from B&M's "lifetime" warranty without my receipt (from 10 years ago, which I no longer have).
Well, Eric (the main Plug Guy) from Bumperplugs.com immediately contacted me through this board and privately and offered to help me.
He told me that he thought he may have had the parts I needed, but after doing research, he found out that those parts he had wouldn't fit my car, so he contacted B&M and had them overnight me the new parts!
I want to publicly thank Eric for helping me out and for being so customer-oriented.
It ought to teach B&M (and every other manufacturer) a lesson.
A distributor, supporting a customer who hadn't even purchased the part from him.

Apparently, I had one of the original all-teflon bushings which were more prone to breaking (it ONLY lasted 100,000 miles).

Here are the new parts that B&M sent



Once I started to assemble the unit, I found that the Porsche teflon slider and the side shifter ball were worn as well.



Notice the play of the sliding ball inside the teflon part



So, since the slider part is a Porsche part and not replaceable I decided to hack it.
By cutting a thin slice of yellow teflon material and sanding it down to the proper thickness



I was then able to slide it into place and take up the slack



then I just assembled everything back together



and put it back in its place



these new bushings even have and adjusting set screw for very precise and no slop shifting



now I can have my old ultra short shifter back



and I really need it for next year to see if I can get a third one of these, next December



Happy Boxstering,
Pedro

__________________
Racecar spelled backwards is: Racecar!

Last edited by ppbon; 12-22-2009 at 05:33 AM.
ppbon is offline   Reply With Quote
Old 12-23-2009, 07:57 PM   #2
Registered User
 
Join Date: Jul 2008
Location: Austin, TX
Posts: 124
Very refreshing story! Glad to hear customer service is still important to some.
Congrats on the 1st place!
__________________
Michael
http://imgur.com/aiZcIk8
986FortyEight is offline   Reply With Quote
Old 12-23-2009, 08:25 PM   #3
Registered User
 
Join Date: Nov 2003
Location: Illinois
Posts: 3,033
Very cool. Mr. Bumper plugs Eric seems like a stand up guy.
__________________
'03 3.2L GuardsRed/Blk/Blk---6Spd
Options: Litronics, 18" Carrera lights, Bose sound, Painted to match roll bars.
http://i100.photobucket.com/albums/m...Mautocross.jpg
Adam is offline   Reply With Quote
Old 12-28-2009, 09:37 AM   #4
Registered User
 
dallison's Avatar
 
Join Date: Mar 2009
Location: here
Posts: 244
Is that 2 shifters??
dallison is offline   Reply With Quote
Old 12-28-2009, 09:06 PM   #5
Registered User
 
Join Date: Sep 2009
Location: The City
Posts: 1,084
Garage
i believe it is a double exposure. (if it is even called that anymore)
Lobo1186 is offline   Reply With Quote
Old 12-29-2009, 04:52 AM   #6
Registered User
 
edevlin's Avatar
 
Join Date: Jul 2006
Location: Virginia
Posts: 916
Sweet, thats how it should be done,

Ed


__________________
My Car Webpage

2000 2.7L Boxster 102K; TTP intake, headers, high-flow cats; Dansk high-flow muffler; Autothority ECU chip; TechnoTorque 2; Bilstein coilovers; Racing Dynamics strut brace; stress-bar suspension kit; Aasco lightweight flywheel, B&M short shiftkit; 18" wheels; spare tire delete; OEM GT3 seats; JL audio speakers and subwoofer; Alpine PDX-5/PDX-2 amps; Kenwood DNX8120 CD/DVD/Nav; litronics, deambered
edevlin is offline   Reply With Quote
Post Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On




All times are GMT -8. The time now is 05:31 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0
Copyright 2024 Pelican Parts, LLC - Posts may be archived for display on the Pelican Parts Website -    DMCA Registered Agent Contact Page