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Old 03-11-2007, 09:55 AM   #3
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Join Date: May 2002
Location: San Jose
Posts: 1,889
Maybe I should not tell you this.

With the filter change it is 9 quarts and a little bit more. My dealer uses the 1 quart containers. You get charge for 10. But 10 did not go into your car. The mechanic keeps what is left in the container. People freak out for no reason when they see 10 on the invoice.

If you need coolant and they take a cup or two out of a 1 liter bottle to put in your car then you pay for the liter.

If they need to use a shot or two from an aerosol spray, such as cab cleaner, you pay for the entire can.

The mechanics stash away the leftovers. I have been offered and have used some of these leftovers, because I know the mechanics at my local dealership.

This is the way it has been for the 8 years I have been hanging around the shop. My dealership got sold last year and I have not checked out if this practice has changed.
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