Warranty Direct - Just Purchased!

[seventythree]

Originally Posted by BuffaloBoxster

I had a claim through Warranty Direct for my O2 sensors and MAF. The company paid just like they said they would, and I had it fixed at the dealer. The dealer calls it in, WD OK's the repair, and they pay the bill, minus the deductable, with their corporate credit card right over the phone.

They may try to wimp out on paying the shop's full labor rate but this is nothing new with insurance companies and the shops will often accept what insurance pays. The same thing happened with my claim for the hood-keying incident, an the shop accepted the insurance company's rate for that repair as well.

I've got nothing but praise so far for WD, and having the warranty is peace of mind enough for me to drive the car as often as I like, on long trips, etc.

Money well spent as far as I'm concerned.

For clarification, I am not suggesting that Warranty Direct does not offer a good product. All I said was that their MajorCare MBI does not cover what most Boxster owners are concerned about. The key language in the actual policy is "All internally lubricated engine parts are covered if damaged by the Failure of an internally lubricated moving part." In essence, meaning that unless the engine problem was caused by failure of the oil pump, there is no coverage!

The more appropriate plan would be their SecureCare MBI, which has no such language in its policy. If you are OK with what that plan costs, buy it.

[dharrisonwu]

"For clarification, I am not suggesting that Warranty Direct does not offer a good product. All I said was that their MajorCare MBI does not cover what most Boxster owners are concerned about. The key language in the actual policy is "All internally lubricated engine parts are covered if damaged by the Failure of an internally lubricated moving part." In essence, meaning that unless the engine problem was caused by failure of the oil pump, there is no coverage!

The more appropriate plan would be their SecureCare MBI, which has no such language in its policy. If you are OK with what that plan costs, buy it."

Seventythree - -

That was exactly my question to them because it initially appeared to me that for the engine parts to be covered, it had to be caused by the failure an internal lubricated moving part. HOWEVER, the WD person advised me that this last sentence only referred to damage to the engine block and heads. They also indicated that I was not the first to ask this question. In reading the policy again, it made sense.

Anyone have any experiences which would suggest the contrary?

[YellowJacket]

Originally Posted by seventythree

The key language in the actual policy is "All internally lubricated engine parts are covered if damaged by the Failure of an internally lubricated moving part." In essence, meaning that unless the engine problem was caused by failure of the oil pump, there is no coverage!

I'm not sure if you're interpreting that right. There is a list of several items identified as "internally lubricated" in another post, so this would mean that a failure caused by any of those parts would be covered. I think you're interpreting the sentence to mean that the failure has to be caused by the lubrication system (i.e. oil pump), which is not what it says. Am I missing something here?

[seventythree]

Originally Posted by YellowJacket

I'm not sure if you're interpreting that right. There is a list of several items identified as "internally lubricated" in another post, so this would mean that a failure caused by any of those parts would be covered. I think you're interpreting the sentence to mean that the failure has to be caused by the lubrication system (i.e. oil pump), which is not what it says. Am I missing something here?

I agree with your interpretation of the policy language; but having had the displeasure of dealing with attorneys and potential litigation in the past, I figured it would be best to run the policy by a Porsche specialty repair shop and get their opinion on it. They said that in their experience, all that mumbo jumbo on internally lubricated parts simply means that the problem must be caused by oil pump failure to be coverd.