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Old 04-02-2020, 11:47 AM   #1
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Craftsman 1/2 drive. They did have a lifetime warranty ? Sears is gone in Canada so no warranty here.Mines seen better days but is still within a lb as compared to my neighbours Snap On.
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Old 04-02-2020, 01:53 PM   #2
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Craftsman 1/2 drive. They did have a lifetime warranty ? Sears is gone in Canada so no warranty here.Mines seen better days but is still within a lb as compared to my neighbours Snap On.
Sears is gone everywhere. Try Lowes. They now sell Craftsman. Maybe you can get a warranty replacement there.
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Old 04-02-2020, 04:38 PM   #3
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Sears is gone everywhere. Try Lowes. They now sell Craftsman. Maybe you can get a warranty replacement there.
Lowes doesn't honor craftsman warranties. They tell you to mail it in.

I've tried a few stores and eventually gave up with my 1/2" extension.

I think they will accept warranties if you bought it from Lowes, but that seems kind of dirty IMO.
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Old 04-02-2020, 05:17 PM   #4
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Lowes doesn't honor craftsman warranties. They tell you to mail it in.

I've tried a few stores and eventually gave up with my 1/2" extension.

I think they will accept warranties if you bought it from Lowes, but that seems kind of dirty IMO.
Mailing it in wouldn't be a bad option, I guess. How much is a new 1/2" extension vs. the price of postage?

If they didn't benefit from the original purchase, it's hard to hold them responsible for the warranty. So I can't say I blame them for that. But hopefully they will, in fact, accept warranties for the ones they sold. But then you'd probably have to produce a receipt, whereas you never had to when Sears had them.
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Old 04-02-2020, 05:41 PM   #5
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Mailing it in wouldn't be a bad option, I guess. How much is a new 1/2" extension vs. the price of postage?

If they didn't benefit from the original purchase, it's hard to hold them responsible for the warranty. So I can't say I blame them for that. But hopefully they will, in fact, accept warranties for the ones they sold. But then you'd probably have to produce a receipt, whereas you never had to when Sears had them.
Not worth my time to mail it. It sits in my tool box at work... broken.


Shouldn't have bought the brand if you couldn't accept the responsibility. Craftsman has always had a premium price; that price should reflect the service. I shouldn't have to keep track of receipts for all my tools for the higher price. Just like I expect the Snap on man to show up and prostrate himself before me.
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