Dealership scratched my car

[ExplorerLyon]

Originally Posted by Ch4114

Update. After a firm but polite voicemail left with the general manager of the dealership, They are sending someone to my house to pick up the car next Tuesday. They are going to attempt to buff the scratches out. While I am skeptical that they are going to be completely successful in getting them out, I am encouraged that they are at least accepting responsibility. We will see what happens next.

Big thanks to Starter986. While I don’t think I’ll be needing your services, it is nice to know that there are people like you out there who will drop what you are doing and go to war for someone who you have never met. I will be sure to pay your generosity forward. It was nice talking to you and your insight will help me in dealing with this kind of thing in the future. If you ever end up in my part of the world, the beers are on me.


Sent from my iPhone using Tapatalk

You want to make sure they don't burn through your clear coat. I would actually get a professional detailer involved instead of letting the car wash guy at the dealer go to town with is buffer without checking the clear coat depth and how much buffing can be done without further damage. A professional detailer can measure the depth before buffing.

Originally Posted by Ch4114

Big thanks to Starter986. While I don’t think I’ll be needing your services, it is nice to know that there are people like you out there who will drop what you are doing and go to war for someone who you have never met. I will be sure to pay your generosity forward.

This. That is the kind of generosity that breeds more generosity. Well done!

Originally Posted by ExplorerLyon

A professional detailer can measure the depth before buffing.

This x 1,000.

[nicecar]

they will not all buff out

[Frodo]

Some will, I'm sure of that. But I'm also thinking parts will not.

[JBauer]

Not trying to rain on the parade but those dont look like carwash or chamois scratches, unless the Hulk washed it. The middle one looks like its down to the metal. Those look like key scratches to me. I doubt if the dealership keyed your car.