Dead window, door won't close

[Perfectlap]

Greetings.
After a very long time away from my car I finally picked it up from my mechanic last week. Fyi, the battery had to be replaced among a very long list of things. The passenger side window will not lower. I can hear the electrical click when I push the window button up and can hear a different clicking sound when I push the button down. But the window will not lower and is currently stuck above the trim which obviously will not allow the door to close correctly. I tried long pressing the button up and down for 25 seconds and nothing changed. I popped out the little plastic oval covers on either side of the soft top latch next to the dome light and they are not symmetrical. The left side has these little black tic tac looking sensors grouped together in a circle but the right side does not. Normal? The drivers side window works fine. Any ideas?