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Old 11-06-2013, 08:40 AM   #1
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Am I being unreasonable?
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Old 11-06-2013, 08:47 AM   #2
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There are specific Porsche approved repair shops that have the right equipment and training to repair Porsches; I would research the list and use one of them. Your local dealer should be able to get you the names of the closest ones. Don't let the insurance company push you around - using used parts, their shop, etc. You will have to live with the results, they won't!

**************** happens! Get the car repaired to the best of your ability and get on enjoying it!
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Old 11-06-2013, 09:38 AM   #3
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Quote:
Originally Posted by oc-boxster View Post
Am I being unreasonable?
No!

They are going to try and get it done as cheaply as possible. That is their job. It sucks, but you are going to have to push back.

Had it happen in a previous car, and I kept pushing and pushing. The car came back with an "orange peel" looking paint job, I made them re-do it. They might not like it, but they will do it.

You might even try to butter them up by asking if they have a recommended Porsche shop.
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Old 11-06-2013, 09:45 AM   #4
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Quote:
Originally Posted by Coffinhunter View Post
They are going to try and get it done as cheaply as possible. That is their job. It sucks, but you are going to have to push back.

Had it happen in a previous car, and I kept pushing and pushing.
For the diminished value claim I had (on a 96 Chevy Lumina) I went to the dealership where I bought the car and had them type me a letter on their letterhead that said that if they were to take the car back in on trade it would be worth $2500 less than it would be without the damage (t-boned on the driver's side, about 7k-10k worth of damage if I can remember). Then I had to keep after the other insurance. They finally sent an adjuster and I got a check for $2500 in addition to the car made whole. This was in NC; other states have different laws. The repair (by the shop they chose) also took longer and I had to fight to get the rental car paid for the extra time. it is a hassle but you have to be persistent.
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Old 11-06-2013, 11:40 AM   #5
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You definitely want the car repaired back to exactly like it was. Anybody else would want the same thing. You did nothing wrong, and should not be punished for some else's mistake. It's worth the fight, and is not unreasonable at all.
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Old 11-06-2013, 12:29 PM   #6
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To overcome any hesitancy you may have in locking horns with the insurance company think of it this way:

You are out on the hunt for a Porsche (pick your model), you're considering two potentials with similar miles / condition but one has a Carfax record, maybe even shows signs of waviness from aging or shoddy filler prep, Which one are YOU going to buy?

Remember that when the insurance company tries to whittle you down on properly repairing it. I'd even go to a Porsche dealership (if you have a friendly one near you) and ask for a letter like Steve suggested above. Never assume they are interested in your satisfaction nor the state of your car after the repair, THAT responsibility falls squarely on YOUR shoulders at this point. Good Luck......
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