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Old 10-02-2005, 04:14 PM   #1
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If you want to be able to access all of the TSBs for your vehicle you can go to www.alldatadiy.com and get a membership for $25/year. I would look it up for you, but mine is a 2000 so I only have TSBs up to that MY.

AllData DIY is a fantastic tool and very cheap when compared with buying factory manuals and/or not having the information you sometimes need to get the dealer to do the right thing. Go to a dealer and say "according to TSB #.... titled ...." and you have his attention.
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Old 10-04-2005, 09:27 AM   #2
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I'm on it like a fly on a pile of ....you know the rest.

I have not received my 987 yet, so I will make sure to get the TSB info.
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Old 10-04-2005, 11:56 AM   #3
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Mrsparkle, what did you get as a loaner car? I hope you are driving the pi$$ out of that thing!
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Old 10-05-2005, 08:26 AM   #4
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Well, the loaner is not a porsche. I got a 02' accord which is fine. I love honda's but boy this thing is boring to drive.

I should be picking up my 987 today at lunch.
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Old 10-06-2005, 08:34 AM   #5
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I finally got my car back after work yesterday.

Here's the info that I received:

The problem is with the design/construction of the crankcase. Under certain conditions, will rattle. It is nothing serious that will shorten engine life.

They would not disclose any more information or give me the TSB#. The service tech I spoke with informed me that he was not part of the initial conversation with Porsche. I was also told that I was "lucky". One party was for replacement and the other was against it. What a load of....

As far as the car, they neglected to fix the passenger window due to miscommunication and had to replace a leaking clutch master cylinder due to a loose pin. On top of that, they didn't bleed the clutch correctly so it feels like crap. The car feels different as well. I'm not sure if it's because of the clutch, but it does not feel "new" anymore. The engine is smooth and does not make any noises. Feels a bit slower. I'm sure I just need to break it in again.

As you can see, I'm not very happy about the situation. I feel that my car has lost it's "new" feel at 4700 miles. Does anyone know what my options are?
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Old 10-06-2005, 08:42 AM   #6
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Mrsparkle:

I feel bad for you and your situation. You deserve much-much better.

I think you need to start making phone calls and writting letters. Start with the owner/GM of the Porsche dealer that you purchased from. Also call the 1-800-Porsche phone, and log a complaint with the proper people within Porsche of North America.

Also, very importantly, set-up a meeting with some high level person at your dealership (Service Manager and/or GM) along with the Porsche Regional/Zone Service Executive. All zones and regions have them. The dealer can find out when he/she is going to be at the dealership next.

Hope this helps.
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Old 10-06-2005, 10:26 AM   #7
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mrsparkle:

Was this a type of buzzing or vibration that was located between the seats--like on the centerline of the car?

I drove a 987S a month or so ago and when driving it cold--the car only had 3 miles on it when we drove it--and giving it a little throttle (from say 1/4-1/2) the car would vibrate when I hit 3000 rpm right between the seats.

I had driven 2 other 987's and they didn't have any vibration. I have to say, had I been serious about the car (we were only trying to compare the 5 spd to the 6 spd) I'd have run from the car--it was really disconcerting.
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