Go Back   986 Forum - for Porsche Boxster & Cayman Owners > Porsche Boxster & Cayman Forums > Boxster General Discussions

Reply
 
LinkBack Thread Tools Display Modes
Old 11-24-2009, 06:41 AM   #1
Registered User
 
Join Date: Mar 2008
Location: Atlanta
Posts: 60
Garage
Problems with Epiq Autosports

Tried to cancel an order with Epiq and had to email back and forth with Todd because they would not answer the phone or call me back. First email: Told him i wanted to cancel my order because the Schnell headers would not fit my car. He argued with me that they would fit with no CELS. No where on their site did it say that you had to relocate the O2 sensors to make this work without the front cats installed. (it says it on the site now. they changed it yesterday right after my email. So he tries to tell me they have shipped out which was an outright lie. Since they were so reluctant to cancel my order, and after three more emails telling him I wanted to cancel my order I wrote him and demanded they cancel my order. At 1:21 eastern time I receive an email from Todd saying the order is canceled. At 1:26 eastern time he processes my credit card and charges it for the order. 5 minutes after he cancels the order. PEOPLE LIKE THIS CANNOT BE TRUSTED. I will stick with Pelican and Suncoast and other reputable suppliers.

Last edited by mmontfort; 11-28-2009 at 10:07 AM.
mmontfort is offline   Reply With Quote
Old 11-24-2009, 12:13 PM   #2
Registered User
 
Join Date: Apr 2006
Location: nj
Posts: 389
Hope you called your credit card company to stop Epiq's unauthorized charge. Epiq sounds like a bunch of sleaze bags.
gschotland is offline   Reply With Quote
Old 11-24-2009, 01:14 PM   #3
Registered User
 
Join Date: Sep 2005
Location: Sacramento
Posts: 3,417
Send a message via AIM to blinkwatt
Isn't there a delay in credit cards posting up? - they could have charged it earlier then canceled after like they said.

I've had nothing but cool experiences with them,heck I even talked to them a few years ago inquiring about some parts and I ended up with a free tonneau cover.
__________________
-99' Zenith Blue 5-spd...didn't agree with a center divider on the freeway
-01' S Orient Red Metallic 6-spd...money pit...sold to buy a house
blinkwatt is offline   Reply With Quote
Old 11-24-2009, 02:04 PM   #4
Registered User
 
Join Date: Mar 2006
Location: Lakewood, Ohio / Sedona, AZ
Posts: 305
I have purchased stuff from Todd in the past and found him to be very professional and courteous. He responded promptly to emails and even gave me install advice long after the sale. I am not sure what happened with you. I would not hesitate to order from him again.
__________________
http://www.martinlansky.com/Coppermi...01/W_humps.jpg

'03 Midnight Blue
18" Chromes//Drilled and slotted rotors//pedal upgrade//Alum. Door sills//KSPORT Coilovers//Short Shifter/Strut braces/Clear sides/Hard Top/Speedster humps/Intake//Leather GT3 seats/REVO chip with SPS2
'04 CLK55 AMG 367HP!
'86 944 Guards Red & MINT!
'69 911 Black
PCA Member -Northern Ohio
Cancer Survivor
der Geist is offline   Reply With Quote
Old 11-24-2009, 02:42 PM   #5
Registered User
 
Join Date: Apr 2006
Location: Chicago
Posts: 585
I feel for you man and hope everything works out for you. I have had multiple purchases from Epiq and have nothing but good things to say. On a number of occasions I asked Tood questions and he promptly responded thoroughly. I personally will order from them again in the future.
Sammy is offline   Reply With Quote
Old 11-24-2009, 08:30 PM   #6
Registered User
 
ChrisZang's Avatar
 
Join Date: Mar 2006
Location: San Carlos, CA 94070
Posts: 1,450
Same here, I had only good experiences with EPIQ

Please don't forget that they are not a big outfit but a small organization consisting of Boxster enthusiasts who cater to Boxster enthusiast like us.
And quite frankly: the topic of new headers and CEL has been discussed a million times on this board and the Babblers, so I'd guess that they assume that everyone knows that you have to re-locate the O2 sensors...
__________________
I still wave at Boxsters, but they no longer wave back :-(
2002 Boxster S "Violet" (sold but not forgotten)
2009 Carrera 4S "Kelsey" (current ride)
2015 FIAT 500e "Nikki" my commuter car
ChrisZang is offline   Reply With Quote
Old 11-25-2009, 05:57 AM   #7
Registered User
 
edevlin's Avatar
 
Join Date: Jul 2006
Location: Virginia
Posts: 916
Its been a couple of years now, but I also had a good experience with Todd,

Ed

__________________
My Car Webpage

2000 2.7L Boxster 102K; TTP intake, headers, high-flow cats; Dansk high-flow muffler; Autothority ECU chip; TechnoTorque 2; Bilstein coilovers; Racing Dynamics strut brace; stress-bar suspension kit; Aasco lightweight flywheel, B&M short shiftkit; 18" wheels; spare tire delete; OEM GT3 seats; JL audio speakers and subwoofer; Alpine PDX-5/PDX-2 amps; Kenwood DNX8120 CD/DVD/Nav; litronics, deambered
edevlin is offline   Reply With Quote
Old 11-27-2009, 01:36 PM   #8
Registered User
 
Join Date: Mar 2008
Location: Atlanta
Posts: 60
Garage
I have called them several times on Monday, Tuesday, and Wednesday. No call back. He did email me Tuesday to tell me he didn't have time to call me back because he was headed out the door to visit his family in Wisconsin. Had time to write an email though. It is now Friday evening, and still haven't had a call from any of them. Hell of a way to do business.
mmontfort is offline   Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On




All times are GMT -8. The time now is 12:06 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0
Copyright 2018 Pelican Parts, LLC - Posts may be archived for display on the Pelican Parts Website -    DMCA Registered Agent Contact Page