Go Back   986 Forum - for Porsche Boxster & Cayman Owners > Porsche Boxster & Cayman Forums > Boxster General Discussions

Reply
 
LinkBack Thread Tools Display Modes
Old 08-21-2009, 08:32 AM   #1
Registered User
 
Join Date: Nov 2006
Location: Bastrop, TX
Posts: 705
Outcome of ext. warrenty and IMS repair

Well after waiting about a month for the company to drag thier feet, the ruling finally came back.

They will pay for the IMS repair at Jake's shop. The company I have is listed as a A+ company and "they pride themselves on fast and effecient claim service" however the experience was anything but.

They did pay for the IMS retrofit, which takes care of the clutch labor cost, So the clutch cost was just parts. They also payed for a few other things like motor mount and such.

The moral of the story is that if you have an extended warrenty and fear the IMS, then ship the car to flat six and let them do the clutch at the same time.


James

__________________
2002 S
Pedro rear stabilizer bar, CF strut braces, Maxspeed headers with 100 cell cats, Fabspeed cat bypass pipes, H&R springs with M030 setup, TRG rear links, EVO air intake, B&M Short shift kit, Raby IMS upgrade, Raby underdrive pulley
jhandy is offline   Reply With Quote
Old 08-21-2009, 09:17 AM   #2
mts
Registered User
 
Join Date: Apr 2006
Location: Lexington, KY
Posts: 312
Congrats on the good result. You did better on getting stuff paid for than I thought you would have.

Happy motoring with the solid repairs done!
__________________
2004 550 SE #1081 of 1953 (sold)
1997 911 Targa (sold)
mts is offline   Reply With Quote
Old 08-21-2009, 01:06 PM   #3
Registered User
 
Join Date: Nov 2007
Location: Chicago suburbs
Posts: 1,675
Sounds like you got your money's worth.
__________________
JGM
2002 Boxster S
1973 911 Green FrankenMeanie
PCA DE Instructor circa '95
jmatta is offline   Reply With Quote
Old 08-21-2009, 01:33 PM   #4
Registered User
 
Join Date: Jan 2009
Location: Arvada, CO
Posts: 229
Quote:
Originally Posted by jhandy
Well after waiting about a month for the company to drag thier feet, the ruling finally came back.

They will pay for the IMS repair at Jake's shop. The company I have is listed as a A+ company and "they pride themselves on fast and effecient claim service" however the experience was anything but.

They did pay for the IMS retrofit, which takes care of the clutch labor cost, So the clutch cost was just parts. They also payed for a few other things like motor mount and such.

The moral of the story is that if you have an extended warrenty and fear the IMS, then ship the car to flat six and let them do the clutch at the same time.


James
That's great to hear!

I have two follow up questions for you:

Did Jake have to jump through any hoops in order to present evidence to them, or anything else along those lines?

What is the warrantee company name?

And if Jake is watching, what was his opinion of dealing with the warrantee company from his perspective? Would he feel fine getting more business through their customers, or would he rather not ever have to go through that again?

Thanks,

BC.
__________________
Its not how fast you go, or how expensive your toys are.
Its all about how big your smile is at the end of the day that truly matters.

'98 Silver Boxster, '08 Ducati 848, '89 Honda Hawk GT, '89 Honda Pacific Coast
Bladecutter is offline   Reply With Quote
Old 08-21-2009, 02:43 PM   #5
Registered User
 
ohioboxster's Avatar
 
Join Date: Dec 2005
Location: Akron
Posts: 793
Well, who was the warranty company?

__________________
2002 TT
ohioboxster is offline   Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On




All times are GMT -8. The time now is 08:16 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0
Copyright 2018 Pelican Parts, LLC - Posts may be archived for display on the Pelican Parts Website -    DMCA Registered Agent Contact Page