this is how it came back from the dealership - 986 Forum - The Community for Porsche Boxster & Cayman Owners

mstimely · 08-03-2009, 06:59 PM

not venting but this is how i got my porsche back from the dealership. no kidding

TSS4LSU · 08-03-2009, 07:20 PM

Yeah....I dont think that is Porsche approved duct tape. Looks like an aftermaret knock off they charged you Porsche prices for.

Frodo · 08-03-2009, 07:22 PM

Wow! They're obviously well-versed in the multitude of uses and versatility of duct tape, a good sign if ever I saw one. I'd stick with those guys...

mptoledo · 08-03-2009, 07:43 PM

Hell no mstimley, say it isn't so. I would send that picture to P of north america or at least threaten to( if it was a dealership), Gee, what, they didnt think you would notice afer the duct tape failed in a month? I see oil changes for life in your future, if you can trust them.

Since I am in Ohio also, care to share what dealership, or at least what city?

rick3000 · 08-03-2009, 08:31 PM

That is completely unacceptable.
I would go talk to the manager of the dealer and demand they refund you and fix it properly. I would also send that picture to Porsche North America anyway, they shouldn't be doing anything like that to anyone.

renzop · 08-04-2009, 12:42 AM

Well, let's give the service department the benefit of the doubt. I don't know exactly what I am looking at but its obvious that this is not a new car and probably out of warranty. Perhaps the tape is instead of replacing an expensive part or a part that was on back order and they were trying to save you money or time.

If I were you I would call the service manager up and ask him (in a nice way) to explain the duct tape. If he can come up with a decent reason why his technician did this then ok, if not there's plenty of time to scream to PCNA.

Frodo · 08-04-2009, 05:16 AM

Quote: "Hell no Frodo, say it isn't so."

Posted by mptoledo.

Hey, mp---This guy:

is the sarcasm emoticon. I, too, was pretty unimpressed with the workmanship pictured in the original post. When I go, I go to Cascade Porsche, in Cuyahoga Falls. No major complaints about them, so far anyway. But I haven't needed to use them much to this point (Knock on wood).

Kirk · 08-04-2009, 07:52 AM

It's hard to tell from the picture, but it looks like the taped part is a breather hose that ties into the intake system near the throttle body and AOS. If the mechanic did that to keep something from rubbing on the hose, then I would consider that a fine use of duct tape. However, I suspect in this case that it's either to seal a hole in the hose or to secure the connection at the end of the hose. In that case the part was simply broken and needed to be replaced. No doubt, no question, I would take the car back to the dealership and demand that they fix it properly without additional cost.

Kirk

Dave S. · 08-04-2009, 08:23 AM

I didn't know Red Green had a Porsche dealership ;-)

pbanders · 08-04-2009, 10:58 AM

Was that repair done at $135/hr or the "discount" rate of $85/hr?

When I was having my M3 serviced at the dealer when it was under warranty, I used to take a set of full exterior and interior photos before I brought it in. Takes only about 5-10 minutes. They came in handy more than once.