01-18-2009, 04:01 PM
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#21
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Porsche "Purist"
Join Date: Aug 2003
Location: Wisconsin
Posts: 2,123
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Opening the clutch slave cylinder bleeder while bleeding the brakes takes 2 minutes.
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1998 Boxster with 7.8 DME, 2005 3.6 liter/325 hp, Variocam Plus, 996 Instrument panel
2001 Boxster original owner. I installed used motor at 89k.
1987 924S. 2002 996TT. PST-2
Owned and repaired Porsches since 1974. Porsche: It's not driving, it's therapy.
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01-18-2009, 04:03 PM
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#22
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Registered User
Join Date: Aug 2008
Location: Arizona
Posts: 402
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Quote:
Originally Posted by Paul
$130 for the cabin filter? I can replace that in 72 seconds.
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The number seemed a little off to me as well :-P. What would that normally cost?
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01-18-2009, 04:08 PM
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#23
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Porscheectomy
Join Date: Mar 2006
Location: Seattle Area
Posts: 3,011
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Interesting that they charged you for both a brake flush and a clutch flush. I believe the procedure can be done all at once.
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01-18-2009, 04:13 PM
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#24
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Porsche "Purist"
Join Date: Aug 2003
Location: Wisconsin
Posts: 2,123
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What's the $205 filter?
All comments aside, you got your car back quick, but they jacked up the price with some "extras" that cost them almost nothing.
What spark plugs did they use?
__________________
1998 Boxster with 7.8 DME, 2005 3.6 liter/325 hp, Variocam Plus, 996 Instrument panel
2001 Boxster original owner. I installed used motor at 89k.
1987 924S. 2002 996TT. PST-2
Owned and repaired Porsches since 1974. Porsche: It's not driving, it's therapy.
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01-18-2009, 04:20 PM
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#25
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Registered User
Join Date: Aug 2008
Location: Arizona
Posts: 402
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Quote:
Originally Posted by Paul
What's the $205 filter?
All comments aside, you got your car back quick, but they jacked up the price with some "extras" that cost them almost nothing.
What spark plugs did they use?
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Honestly I have no idea, is there a way I can check? I can also call them up.
I won't be using them again, I understand I'm a minor but the guy that worked on my car was being a total jerk through the entire process. That would be fine if the price was low, but I was paying a damn bit extra.
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01-18-2009, 04:26 PM
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#26
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Porsche "Purist"
Join Date: Aug 2003
Location: Wisconsin
Posts: 2,123
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Let it go and enjoy your car.
Next time obtain a quote that looks exactly like the invoice you posted and ask questions before you give them your car.
__________________
1998 Boxster with 7.8 DME, 2005 3.6 liter/325 hp, Variocam Plus, 996 Instrument panel
2001 Boxster original owner. I installed used motor at 89k.
1987 924S. 2002 996TT. PST-2
Owned and repaired Porsches since 1974. Porsche: It's not driving, it's therapy.
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01-18-2009, 04:28 PM
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#27
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Registered User
Join Date: Aug 2008
Location: Arizona
Posts: 402
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Quote:
Originally Posted by Paul
Let it go and enjoy your car.
Next time obtain a quote that looks exactly like the invoice you posted and ask questions before you give them your car.
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Thanks, as this was the first time I ever talked to a mechanic about a quote, I had no idea how much they could rip me off. There are about 3 other places I know that can service my car, I'll make sure to get a good quote from each place before I get my car in.
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01-18-2009, 04:32 PM
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#28
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Porscheectomy
Join Date: Mar 2006
Location: Seattle Area
Posts: 3,011
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Quote:
Originally Posted by Lordblood
Thanks, as this was the first time I ever talked to a mechanic about a quote, I had no idea how much they could rip me off. There are about 3 other places I know that can service my car, I'll make sure to get a good quote from each place before I get my car in.
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I worked as a service manager at a dealer for a little while before I finished school. You wouldn't think so, but those guys are under some heavy stress from constant customer interaction. It's not a fun job at all.
You can always still call the guy back and ask questions. Chances are slim, but if you ask, you may get a little discount if you have a specific number in mind and a reason for the number.
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01-18-2009, 04:49 PM
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#29
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Porsche "Purist"
Join Date: Aug 2003
Location: Wisconsin
Posts: 2,123
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If they did all the work, they did not rip you off, they came in under the quote.
However, you could have gotten a better deal.
__________________
1998 Boxster with 7.8 DME, 2005 3.6 liter/325 hp, Variocam Plus, 996 Instrument panel
2001 Boxster original owner. I installed used motor at 89k.
1987 924S. 2002 996TT. PST-2
Owned and repaired Porsches since 1974. Porsche: It's not driving, it's therapy.
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01-18-2009, 06:53 PM
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#30
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Registered User
Join Date: Apr 2008
Location: Atlanta, GA
Posts: 23
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Quote:
Originally Posted by Paul
If they did all the work, they did not rip you off, they came in under the quote.
However, you could have gotten a better deal.
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Agreed, what's done is done. You agreed on a price and they did the work...
BUT $200+ for changing the cabin filter
Next time DIY and you'll save some easy $.
Fletch
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01-18-2009, 08:26 PM
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#31
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Porsche "Purist"
Join Date: Aug 2003
Location: Wisconsin
Posts: 2,123
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The $205 for the filter is in the labor section so it must have been for the time it took them to clean and oil your K&N engine air filter.
__________________
1998 Boxster with 7.8 DME, 2005 3.6 liter/325 hp, Variocam Plus, 996 Instrument panel
2001 Boxster original owner. I installed used motor at 89k.
1987 924S. 2002 996TT. PST-2
Owned and repaired Porsches since 1974. Porsche: It's not driving, it's therapy.
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01-19-2009, 01:51 PM
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#32
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Registered User
Join Date: Feb 2007
Location: Phoenix
Posts: 178
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re: service in Phoenix - your location just says "Arizona", didn't know if you were here or Tucson.
One way to avoid getting ripped off for service is to make sure that you're not having them do anything that takes under 1 hour of labor. Your cabin filter is a good example. Looks like to me that they did the standard trick of billing you an hour of labor (or more) for any procedure that takes less than an hour. When I had my M3 in for service once, I had my BMW shop order a new button for my glovebox, they're junk and break often. When I picked up the car, they'd charged me 1/2 hour of labor to "install" the button - all that was involved was to push it onto the bayonet fitting, takes under 2 seconds! Charge removed when I protested.
I only have the shops do work that is a real PITA to do or requires special tools, a lift, procedures, etc.
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Paul B. Anders / Phoenix, AZ
1970 Porsche 914 / 2003 Porsche Boxster / 2009 Honda Fit Sport Auto
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