Another one bites the dust - value?? - 986 Forum - The Community for Porsche Boxster & Cayman Owners

Lucky · 07-07-2008, 11:08 AM

Addiction,

Sorry to hear about your engine failure.

I think the letter to PCNA is a good idea. Follow it up with phone calls, too.

My car suffered the dreaded IMS failure wihile with its previous owner. He had it religiously serviced at the local dealer, so they went to bat for him with PCNA. End result is Porsche paid for 75% of the total cost of replacement, despite the fact that the car had 69K miles on it and was out of warranty.

I think you have a stronger case if you can document the maintenance history and an even stronger argument if most of the service was done by dealers. Do you have any records from the PO?

AddictionRacing · 07-07-2008, 11:31 AM

Quote:

Originally Posted by Lucky

Addiction,

Sorry to hear about your engine failure.

I think the letter to PCNA is a good idea. Follow it up with phone calls, too.

My car suffered the dreaded IMS failure wihile with its previous owner. He had it religiously serviced at the local dealer, so they went to bat for him with PCNA. End result is Porsche paid for 75% of the total cost of replacement, despite the fact that the car had 69K miles on it and was out of warranty.

I think you have a stronger case if you can document the maintenance history and an even stronger argument if most of the service was done by dealers. Do you have any records from the PO?

Unfortunately I don't have any records from the previous owners. Through carfax I know it has been a CT car with 2 owners before me, but I can not verify maintenance history. I really don't expect anything to come of contacting PCNA, but I need to do it just to make myself feel better. Plus, if I don't let them know about what happened they won't have the opportunity to make good on it.

Quickurt · 07-07-2008, 01:11 PM

Quote:

Originally Posted by AddictionRacing

Unfortunately I don't have any records from the previous owners. Through carfax I know it has been a CT car with 2 owners before me, but I can not verify maintenance history. I really don't expect anything to come of contacting PCNA, but I need to do it just to make myself feel better. Plus, if I don't let them know about what happened they won't have the opportunity to make good on it.

Addiction, that is some good advice. Carfax tells you it has been a CT car it's entire life, you should be able to find out who it belonged to and what dealers it was serviced at. That could go a LONG way toward getting some help from Porsche. It will take some leg work, but what do you have to lose?

Quickurt · 07-07-2008, 01:18 PM

Also, Addiction,
I don't mean to sound callous in some of my posts on the subject. I am just a realist when it comes to purchases such as a used Porsche. For the many earlier Porsches I have owned, it was only because I could do the work myself (twisted wrenches at a couple of Porsche dealers, years ago). Even then, parts were so rediculously expensive, it was, at times, difficult. Many times the DD was driven while the Porsche sat waiting for parts money to accumulate and I NEVER had a Porsche as my only car.
I waited, and listened to my old buddy still in the Porsche repair business, and sat it out until I could afford a newer car with a long term factory warranty.
But when you're older than dirt, a couple of years is a small thing

2001saxster · 07-07-2008, 11:15 PM

Quote:

Originally Posted by AddictionRacing

Unfortunately I don't have any records from the previous owners. Through carfax I know it has been a CT car with 2 owners before me, but I can not verify maintenance history. I really don't expect anything to come of contacting PCNA, but I need to do it just to make myself feel better. Plus, if I don't let them know about what happened they won't have the opportunity to make good on it.

Sorry to hear about your situation. I know exactly what you are going through. I'm about your age (28) and just got my first Porsche last December. Five months later I had the slipped sleeve issue develop. I just got it back last week with a factory re-manned engine at a cost of over $12,000. The dealer helped me out a little, but nothing from PCNA. I'll never buy another Porsche again, new or used. Mine had a perfect history and was even bought from a Porsche dealer (alothough it wasn't a CPO), and it only had 61,000 miles on it. PCNA was really pleasant on the phone and opened a claim for me saying they'd get back to me within a week, then nothing. Subsequent calls just got me the run around. I never got a call back, not even a denial. What a way to do business huh? Well, best of luck resolving your situation. Hopefully you'll have better luck.

Dragonwind · 07-08-2008, 04:16 AM

Sorry to hear the problems! I would be curious to get a readout from the computer to see if it ever had been over-revved. Call Musante Motorsports and see what they could do for you.

These Boxsters made it from all over the US (self included) to Charlotte last week. I still think they are great cars.

Chris

Boxtaboy · 07-09-2008, 09:52 AM

Quote:

Originally Posted by 2001saxster

Sorry to hear about your situation. I know exactly what you are going through. I'm about your age (28) and just got my first Porsche last December. Five months later I had the slipped sleeve issue develop. I just got it back last week with a factory re-manned engine at a cost of over $12,000. The dealer helped me out a little, but nothing from PCNA. I'll never buy another Porsche again, new or used. Mine had a perfect history and was even bought from a Porsche dealer (alothough it wasn't a CPO), and it only had 61,000 miles on it. PCNA was really pleasant on the phone and opened a claim for me saying they'd get back to me within a week, then nothing. Subsequent calls just got me the run around. I never got a call back, not even a denial. What a way to do business huh? Well, best of luck resolving your situation. Hopefully you'll have better luck.

Man, you guys are scaring me. Sorry to hear. I thought the slipped sleeve issue was fixed after 1998 model runs. Yours is a 2001 I assume?

2001saxster · 07-09-2008, 02:30 PM

Quote:

Originally Posted by Boxtaboy

Man, you guys are scaring me. Sorry to hear. I thought the slipped sleeve issue was fixed after 1998 model runs. Yours is a 2001 I assume?

Yes, mine is an 01. Slipped sleeve is what they said it most likely was, but as far as I can tell, they can really only go so far in diagnosing it without totally ripping the engine apart. They did enough tests to determine it was a problem deep within the engine that could not be repaired (or at least that they wouldn't repair) that was causing coolant to mix with the oil.

AddictionRacing · 07-10-2008, 01:36 PM

Well, I give up. I had someone at the shop get the engine number for me and it doesn't have an "X" at the end, so I guess it's not a re-manufactured motor, and confirms that the '99 is not immune to the IMS failure. If anyone can pull any additional info from the number it's M96/2065W14750

mikes_box · 07-10-2008, 02:16 PM

hope you were able to get some of your money back by selling the car.

rick3000 · 07-10-2008, 04:23 PM

Quote:

Originally Posted by AddictionRacing

Well, I give up. I had someone at the shop get the engine number for me and it doesn't have an "X" at the end, so I guess it's not a re-manufactured motor, and confirms that the '99 is not immune to the IMS failure. If anyone can pull any additional info from the number it's M96/2065W14750

'99 are not immune to IMS, but it is very rare on that year. I would still be interested to know how you confirmed the cause was IMS. I don't think you ever mentioned that. But do I hope you can recover some of your money.

A roller is car with all the parts, but the engine is dead. So it's a rolling working car in every way except the engine, or other part that makes unable to be driven.