Warranty Direct is screwing me over on an engine loss Beware of Warranty Direct

[Paul]

Never waste your time negotiating with someone who does not have the power to say: "Yes."

Find someone that can say: "YES" and tell him you want to give them 1 more chance before you hire a lawyer.

[Brucelee]

I am not sure hiring a lawyer will help, unless it is to assist in the arbitration hearing. Usually, if you agree to arb, you need to follow through.

[thenavarro]

Thanks for the comments so far. I'm definitely taking in all the advice and trying to come up with the best strategy to proceed.


Mike

[Perfectlap]

rather than spend the $1000 on a arbitration proceeding....spend the money on a single full page advertisement in Excellence magazine. Have a graphics shop make the advertisement and pdf it to Warranty Direct before running the ad.
And look into runnng the ad on Bimmer magazine, Road and Track, etc.

I'm the sort of person that can take no for an answer but it will cost you...

[rick3000]

You may need to spend some money, but don't get ahead of yourself. You may be able to resolve the entire thing by calling them up and possible threatening them, or involving the government free of charge. If those don't work then you may have to spend some money. But I think talking to a supervisor, and threatening them will probably get it resolved.

[Cloudsurfer]

Before you do anything, I would get an attorney to write a demand letter that they cover your failure as per the terms of your warranty contract. It really is a shame, but you'd be amazed how many companies try to screw the consumer over, however, once said consumer has an attorney handle the matter on their behalf its amazing how many of these companies decide to play ball fairly. They're not stupid: If they can deny your claim (or whatever line of business they are in) and you shut up and go away, they just significantly padded their bottom line. However, as they are not stupid, once things get to the legal level, they know they are not going to win that fight and will thus cooperate (as they were supposed to in the beginning).

It may cost you a few hundred dollars, but the first thing I would do would be to contact an attorney and have him write a letter and make a phone call. If you have go further after that, that becomes a decision of risk and reward (i.e. how much it will cost you to fight and how likely it is you'll win).

Patrick

Simply stated, you need to raise your level of persistence and tolerance for debauchery. You don't need to put an ad in a magazine that some slick lawyer can turn into libel against you and frankly I sincerely doubt they would run it. Every day you should somehow being putting a foot in their ass, make it easier to pay you and trust me that is what they will do..

[silver arrow]

Originally Posted by EE3racing

Simply stated, you need to raise your level of persistence and tolerance for debauchery. You don't need to put an ad in a magazine that some slick lawyer can turn into libel against you and frankly I sincerely doubt they would run it. Every day you should somehow being putting a foot in their ass, make it easier to pay you and trust me that is what they will do..

Ummm, yeah. He got the money already.