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1st- ask to speak to a supervisor.
Give them a copy of this link.
Tell them you are going to post a copy of their denial on not only every Porche Board but every Benz, Vette, Audi, Honda, etc you can think of. My guess is they will pay up rather than risk that much bad publicity.
jmatta has real good advice too. A letter from an attorney would be the cheapest way of resolving this at this point. Arbitration fees are never recoupable. The whole point of getting someone to agree to arbitration is to keep the matter out of court. Sending a letter from an attorney will show them you are not afraid of spending the money on arbitration.
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http://www.martinlansky.com/Coppermi...01/W_humps.jpg
'03 Midnight Blue
18" Chromes//Drilled and slotted rotors//pedal upgrade//Alum. Door sills//KSPORT Coilovers//Short Shifter/Strut braces/Clear sides/Hard Top/Speedster humps/Intake//Leather GT3 seats/REVO chip with SPS2
'04 CLK55 AMG 367HP!
'86 944 Guards Red & MINT!
'69 911 Black
PCA Member -Northern Ohio
Cancer Survivor
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Threaded Mode
