[privateselling]

Hello CA_Boxster,

1. It is the same story we here anywhere. Porsche gives you a "warranty" but once you have to appeal to it then they say that it concerns a wear and tear item. I had a similar problem with a remote control. Porsche just dare not say that you have to keep the car immobilised for 2 years to appeal to warranty...

2. Read your owner's manual carefully. It is nowhere indicated that you should do the 'chop thing' or that you should help the plastic rear window to fold when opening the roof.

3. The dealer just asks Porsche NA if they intervene in warranty; when Porsche NA says no then the dealer does not insist. This is NOT correct. It is a dealer's job to defend his customer and to urge for a warranty intervention when the customer's demand is reasonable and when there is no reason to believe the customer misabused the car, which he in many cases can see from the overall condition of the car.

I can only recommend to rediscuss the matter with your dealer.
If nobody wants to react then you better bring the dealer and Porsche to court. I know it is time consuming but it might be the only solution if nobody wants to help you.
Do not replace the rear window by your own or don't have it repaired by an independent shop since then you risk to loose the warranty for the whole roof (mechanism) since the replacement of the plastic window only is not an accepted repair method for Porsche.

So I wish you good luck, don't give up too fast !

Regards from Alfred / Belgium