Quote:
Originally Posted by particlewave
I had 4 new tires mounted on Monday by Firestone. I was checking them out today and noticed a large gouge on the top of the passenger side rear caliper...ugh 
I took the wheel off to get a better look and found cloth stuck in the inside bead. It looked like a shop rag got caught in there and the moron just ripped it off. Needless to say, I took all 4 wheels off to check everything and found that the paint on the drivers side rear caliper was damaged, also.
I took the wheel back and had them remove the rest of the rag. I did not have nice things to say to the service manager and, as luck would have it, the shop owner was there. I touched the paint up, but it doesn't look perfect. Luckily, it's hard to see since its on top.
I spent 6 hours fixing the mess. That's what I did with my Boxster today. 
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Um wow just wow!! I can believe they scratched up the brakes, but I can't believe he left that rag in there. Did the owner at least give some money back?