That seems to be an issue with many of the litronics out there. I had ordered two different sets from two different suppliers. The first time the passengers was broken and the next time the drivers. On the second vender I had them send another one and now I'm good. I took a very close look at the situation and I believe the only way to replace the part is to split the lens from the housing. I even removed the electrical plug to check it out. You will likely want to return the broken one you have. I see no easy way to replace it. That's likely why it's not serviced. It must be a weak point in the design. I bet other people have seen this too.
Here's the broken piece I had ...
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2001 Boxster S Lapis blue, gray leather six speed, IMS upgrade, Navigation and 18's with Pzero's
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