Thread: Tires
View Single Post
Old 09-23-2012, 04:23 AM   #12
Flavor 987S
Registered User
 
Join Date: Jul 2009
Location: Arlington Heights, IL
Posts: 1,561
Quote:
Originally Posted by springer123 View Post
The next day the manager called me, apologized for the mix up, he said parts ordered the wrong tires. He offered to get the Hankooks for me or give me the Continentals for the Hankook price.
Good for you. And good for insisting they correct their problem. This was handled well by you and the dealership. Good customer service and problem solving.
Flavor 987S is offline   Reply With Quote