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You might have some negotiating room by contacting NRA and offering them a 10% restocking fee plus shipping. Being nice and courteous can't hurt either.
Otherwise if you paid by credit card, contact your credit card company and dispute the entire price because of the low quality of the product and work it from there.
Sorry for the major PITA.
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1999 996 C2 - sold - bought back - sold for more
1997 Spec Boxster BSR #254
1979 911 SC
POC Licensed DE/TT Instructor
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