Randy and Eric were on their second day of trying to replace a rear window and regulator on a VW "new" beetle when you walked in.
He called right after you left and said he was sorry he was a bit short when you walked in. He's been known to lose his temper when working on cars that are ridiculously hard to work on.
High performance cars are one thing, they are small, light and tight and you expect them to be tough work, but the rear window in a VW Beetle??
Sorry I missed your PM, it would have smoothed the meeting, had I been able to call ahead for you. I've been up to my ears in a new project and procedure for my shop.
Glad the rest of your trip went well and you're tickled with your new toy.
Drift it thru a fast turn for me!