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Those factory radios are Trouble. When mine started giving me problems (common faceplate issues), I looked into a remanufactured replacement or good used one. Both were pricey. I ended up dumping it for a $180 JVC CD head unit with HD radio from Crutchfield. Installation was easy, it mated perfectly with the factory Bose system, and the sound and functionality are a vast improvement over the factory Becker. Love the HD radio.
I know there were changes to the stereo in 2003 that might complicate a head unit replacement if you want to stick with the factory amp (if that's what you have & want to do), but it certainly can be done. Lots of good stereo upgrade posts on this site for you to read through.
Let us know how it works out.
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