Boxster S Rotors badly gouged after "Specialist" rear wheel bearing replacement

[fooksm]

Originally Posted by harryrcb

If I were you I would take it back to the repair shop (sub contracted or not) and let them foot the bill and make it right. I don't even know how that's possible to screw up like that.

Sadly, the repair shop is in the UK and I am now back in Holland but I agree with you and the others that there are many things which they will haveto replace at their cost and I will let them decide if they want to come and collect the car and return itto me all sorted or for them to arrange for it to be done by a real specialist here and they foot the bill. Either way I can see a long battle ahead.

[harryrcb]

Originally Posted by fooksm

Sadly, the repair shop is in the UK and I am now back in Holland but I agree with you and the others that there are many things which they will haveto replace at their cost and I will let them decide if they want to come and collect the car and return itto me all sorted or for them to arrange for it to be done by a real specialist here and they foot the bill. Either way I can see a long battle ahead.

I think you are right about the long battle and am sorry for your trouble but keep us posted, I want to know what they did. I have rebuilt a few hundred rotors and can't figure out what they did. Thanks in advance and good luck

[fooksm]

Just had a call from the engine shop who now have their reply from the "Porsche Specialist" who carried out the rear wheel bearing replacement.

The specialist have told them that the rotors were gouged like that when the rear bearings were shot and that they decided that the rotors were still fine and didn't bother to tell me about the rotors, to save me the expense (How jolly , jolly nice of them to save me the expense of 200 pounds when I was already shelling out ten grand!!!)... The engine shop owner now sais that the specialist did indeed mention the rotors to him, but again, no mention was ever made to me.

They also state that when the car was delivered to the bodyshop, there was no grinding noise, so in their mind, the calipers were no longer rubbing on the rotors. When I picked up the car last Saturday from the bodyshop, there was a grinding from the rear left, right from the very start but I put it down to rust having formed on the rotors during it's months of standing.

The photo which is at the start of this thread shows, quite clearly, in my view, that the rotor is still making contact with the caliper and as a result, I have requested that the engine shop put their counter-argument on paper to me so that my solicitor can respond accordingly when I return from my family vacation in the middle of July.

It's a real shame that the engine shop decided to invoice me for the bearing and suspension work rather than just passing on the invoice from the "Porsche Specialist" as I don't have a gripe with the engine specialist at all and found their workmanship and service to be top notch and would much rather be able to leave them out of the legal battle which is about to ensue. I have told them this and explained that business is business, that the excuses don't hold water and that I will not stop till this all gets sorted.

I have told them in an email, exactly what I will be claiming if/when it comes to court and have also made them a verbal offer to drop legal proceedings if they supply 2 replacement calipers, 2 brake wear wires, 2 rotors and 2 sets of rear pads. I hope that their "Specialist" will see sense and supply those parts, rather than force me to go the legal route with all the extra time and cost involved for both parties.

[fooksm]

I have just been out to compare the rear-end of this Boxster with another which I have sitting here and see that on this Boxster, the handbrake cable sits below one of the suspension arms, whereas on the other Boxster, the handbrake cables run over the same arm, towards the front of the car.

The White Boxster Handbrake attachment clearly shows the cable running under the arm, under tension and the blue boxster handbrake image clearly shows it running over the same arm.

Could someone please just confirm that the cable runs over the arm on their boxster?

The engine specialist took the engine and gearbox out from underneath the car when they did the work, so it would seem to me that this could have been the time when the handbrake cable moved from above the arm to under.

[fooksm]

Here is the photo from the other Boxster to show how I think the cable should run.

[jhandy]

the cable goes on top of the arm, with no tension.

[fooksm]

To add some extra historical info:

Once the engine work was done, the car went over to the "Porsche Specialist" to have the air suspension fitted along with new rear wheel bearings as they were found to be totally shot (I bought the car with IMS failure so had never had the chance to drive it.)

Once they had fitted the air suspension and bearings, the car was driven to the bodyshop to have the stone chips sprayed out but they turned the car around and took it back because the handbrake system had "collapsed" so it needed repair.

They repaired the "collapsed" handbrake at some cost to me and finally returned the car to the body shop where I picked it up from last weekend.

Now it sems to me that a "Collapsed" handbrake system is a very rare thing to happen and that the chances of it being a total coincidence that it happened after the "Porsche specialist" did their bearing and suspension work, are zero.... Especially when you see the photo of how the handbrake cables run from the rear wheels towards the handbrake itself and if I had to fix such a strange failure then I would at least take a few minutes to try and work out how/why it happened in the first place. My daughter (7) could have spotted that the way the cable runs UNDER the suspension arms at both sides, looks totally wrong so my question is... How much negligance does a "Porsche specialist" have to show, not to be able to spot such a glaring error?

Sorry for the rant but I have to let off steam somewhere.