Mine has the same problem every time, but yours problem is not the reason that mine is. when I close my top, the 2 steel side pices the fold the rool has a bead that sits in the steel when it is closed the bead seams to over lap the steel and not sit in the proper spot so it is sitting on the out side of the steel not in the middle, so it is stretching the top like a spring witch is stoping it from going all the way. I have to get out when the tops about 10 inches from closed, then tuck the bead in the steel then close all the way. any ideas on how to stop this? is this an alinement issue? hard to read with my spelling so hope the pic helps
hope that helps if thats the problem