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Old 07-27-2021, 04:28 PM   #1
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Originally Posted by piper6909 View Post

Use a Craftsman so you can exchange it once you've ruined it!
Who exactly will do that as Sears is gone?

I have been a big fan of Craftsman tools, especially the older ones and have a couple of broken ratchets and screwdrivers I would love to get replaced, even though the new ones wont be half as good as the old ones (30-45 yeas old)

There are a bunch of others that have lifetime warranties still, Harbor Freight, Home Depot and Lowes
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Old 07-27-2021, 05:21 PM   #2
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Who exactly will do that as Sears is gone?

I have been a big fan of Craftsman tools, especially the older ones and have a couple of broken ratchets and screwdrivers I would love to get replaced, even though the new ones wont be half as good as the old ones (30-45 yeas old)

There are a bunch of others that have lifetime warranties still, Harbor Freight, Home Depot and Lowes
Lowe's now carries Craftsman, and I believe honors their warranty. Although I haven't tried it yet.

And you are correct. The new ones aren't nearly as good as the old ones.
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Old 07-28-2021, 07:07 AM   #3
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Originally Posted by piper6909 View Post
Lowe's now carries Craftsman, and I believe honors their warranty. Although I haven't tried it yet.

And you are correct. The new ones aren't nearly as good as the old ones.
Yes, Lowes does now sell Craftsman tools and The Craftsman line was actually bought by Stanley Black & Decker. . I have heard that they don't honor the Sears warranty in many cases

FULL STATEMENT FROM LOWE'S CORPORATE COMMUNICATIONS:

"We will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item, and we’ll replace it if we have the product. If we do not have the product, customers can call the Customer Care Hotline (883-331-4569)."

The operative words are:"if we have the product." I can pretty much guarantee that the part numbers Ion my older tools are different from the "new" tools. That was never an issue at Sears, buut who knows at Lowes.
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Old 07-28-2021, 04:35 PM   #4
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Yes, Lowes does now sell Craftsman tools and The Craftsman line was actually bought by Stanley Black & Decker. . I have heard that they don't honor the Sears warranty in many cases

FULL STATEMENT FROM LOWE'S CORPORATE COMMUNICATIONS:

"We will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item, and we’ll replace it if we have the product. If we do not have the product, customers can call the Customer Care Hotline (883-331-4569)."

The operative words are:"if we have the product." I can pretty much guarantee that the part numbers Ion my older tools are different from the "new" tools. That was never an issue at Sears, buut who knows at Lowes.
hmm... I think I have some Craftsman sockets that have seen better days. Maybe one of these days I'll stop by Lowe's and see what happens. When I do I'll post how it goes.
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