Not impressed with Porsche Technician

[dachrist]

So I am still working on my winter project - Clutch/IMS/Water Pump on my 2004 Boxster. I bought the car this summer from the original owner, it was pretty much in pristine condition. All the service records, etc. He had the RMS replaced under warranty at the Porsche dealer, and that was the only major maintenance done other than the regular maintenance.

Fast forward to this past weekend. I have the rear bumper off and the exhaust out, and am preparing to drop the transmission. Upon examination, I see that when the tranny was pulled out for the RMS, one of the clips holding the shift cable must of broken. Why? Because the mechanic put a zip tie on it to hold it, rather than replace the broken clip! Ok...then when I am looking at the transmission to motor bolts, I'm thinking...hmm..I only see 7 bolts, I think there are supposed to be eight? Oh yes, there is a hole where they didn't put one of the bolts back in. Really? And these guys are "professional"? Remember, the only time this transmission would have been out is when they did the RMS under warranty!

Again..not impressed.

[911monty]

Originally Posted by dachrist

So I am still working on my winter project - Clutch/IMS/Water Pump on my 2004 Boxster. I bought the car this summer from the original owner, it was pretty much in pristine condition. All the service records, etc. He had the RMS replaced under warranty at the Porsche dealer, and that was the only major maintenance done other than the regular maintenance.

Fast forward to this past weekend. I have the rear bumper off and the exhaust out, and am preparing to drop the transmission. Upon examination, I see that when the tranny was pulled out for the RMS, one of the clips holding the shift cable must of broken. Why? Because the mechanic put a zip tie on it to hold it, rather than replace the broken clip! Ok...then when I am looking at the transmission to motor bolts, I'm thinking...hmm..I only see 7 bolts, I think there are supposed to be eight? Oh yes, there is a hole where they didn't put one of the bolts back in. Really? And these guys are "professional"? Remember, the only time this transmission would have been out is when they did the RMS under warranty!

Again..not impressed.

Well; Perhaps this may help.....

http://986forum.com/forums/boxster-general-discussions/37694-transmission-bolt-missing-hmmmm.html

[Eric G]

It's not missing.

[dachrist]

Weird..ok then. But still not impressed by the zip tie rather than replacing the broken clip.

[thstone]

Originally Posted by dachrist

But still not impressed by the zip tie rather than replacing the broken clip.

... could have been (and most likely was) installed by the previous owner.

In my experience, the dealer would have been only too happy to sell you a $2 clip for $18.65 and charge 0.2 hrs of labor (or $32.50) to install it.

[The Radium King]

TuneRS (they are on ebay) sell a metal replacement clip that won't brake like the plastic oem part.

[dachrist]

These are the metal clips, I see they sell them on the pelican website, part number 986-424-411-00-OEM. I'm not sure where the plastic clips would be?

[paulofto]

Like TRK indicates TuneRS has a better designed clip than the Porsche OEM. Get them. I did 2 years ago and never looked back. The stock clips can pull away from the ball mount they attach to and do crazy things with your gear selection.

here is a link

https://tunersmall.com/product/trs-shift-cable-security-clips-986-boxster/