New Porsche dealer taken over PCA, corrupted local PCA

[porschequestions]

I guess I'd like the PCA to disassociate themselves with the only porsche dealership in town until we get the issues many members are having with them resolved.

Originally Posted by thstone

Some practical advice...



Sounds like a good path forward. If you don't like the dealer and if you feel the need to get the word out, then post the pertinent info to your own FB page (not someone else's) and then go somewhere else for purchase/repairs. End of story - right?



PCA people are generally VERY helpful! Do you know the President of your region personally? If not, you should. Then go and talk with him and get his advice. Maybe he and the PCA aren't in position to do anything. And if he/she says that they can't help, thank them for their time and trust that they would help if they could. Calling someone corrupt just because they didn't do what you want them to do is slinging mud. Please don't go there. And trying to undermine the relationship between your Region and the local dealer is the wrong message when you're asking both of them to listen to your issues.



It is entirely normal and expected for Region leadership to be working with the local dealer(s). Seems like the dealer is supporting the Region by hosting meetings several times a year. Not only can I not find fault here, but I would commend the Region President for doing a good job because that is what should be happening.



What exactly do you want the PCA to do? Please be EXACT. And please think about this before you hit the keyboard.

Have you tried to work out the issues with the dealership on your own? Did you speak to the sales manager or service manager? Did you ask to speak to the dealer manager?

Now, with all of the above information, what could the PCA do that you have not been able to accomplish on your own?

Do you really want the PCA to be your personal advocate? Remember, these folks are just plain old Porsche owners like the rest of us who volunteer their time and efforts. Are you really asking them to become consumer advocates on their own time? On what basis/knowledge/training would they do this?

Personally, I have found that the best way to get problems like this resolved is to go to the dealer in person, be polite and personable, know what you want them to do (within reason), and meet with the right person. You should be able to do this on your own.



Yes, go meet with the dealer and work out the issues. There is no reason to give up on Porsche because of a bad dealer experience. But if you think that you're going to change how the dealer "does business" you will probably be disappointed. The dealer has the right to legally operate however they want. And you have the right to go somewhere else if you don't like how they operate.



Complaining here about Rennlist doesn't help. If you have a beef with them, contact their admin. Just remember that we all exist on Forum's at the discretion of the admin's.

[husker boxster]

Originally Posted by porschequestions

I guess I'd like the PCA to disassociate themselves with the only porsche dealership in town until we get the issues many members are having with them resolved.

You're barking up the wrong tree. Your PCA group is not likely to do this for the reasons already stated.

As I mentioned in my previous post, you and your friends need to work with PCNA. They are going to be more interested in your issue. Here's a quote from their website:

"Established in 1984, it is a wholly-owned subsidiary of Dr. Ing. h.c. F. Porsche AG, which is headquartered in Stuttgart, Germany. PCNA employs approximately 300 people who provide Porsche vehicles, parts, service, marketing and training for its 189 dealers. They in turn, work to provide Porsche customers with best-in-class experience."

https://www.porsche.com/usa/aboutporsche/porschecarsnorthamerica/aboutporschecarsnorthamerica/

I think you'll have better traction working with PCNA, not PCA.

[thstone]

Originally Posted by porschequestions

I guess I'd like the PCA to disassociate themselves with the only porsche dealership in town until we get the issues many members are having with them resolved.

Ok, this is progress.

Now, let's assume that the PCA did what you asked. What exactly would you like the dealer to do to make you happy?