Problems with New 991
 

Want to hear about a new owner's first hand experience in 991 ownership? Probably a worst case, but its easy to feel sorry for this fellow.

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Porsche 911 991 issues update - YouTube

Wow ........

in 2000 I bought a Nissan frontier. simple vehicle - a truck through and through - no stability control, manual transfer case, 5-speed transmission, simple. put 300k kms on it before it finally gave up the ghost. drove it to a Nissan dealer and traded it in on a 2011 version of the same truck. stability control, electric transfer case, electric locking rear differential, hill descent control, no manual transmission available. nothing but problems. had the rear diff replaced once for electrical problems, wheel speed sensors acting up, transmission shifts very poorly when cold (and often cold). the moral? the more complicated it is the more likely it will break. instead, purpose build and keep it simple.

Two words..

Volks Wagen

Agreed with perfect lap, that and the digital age finally taking total affect in pcars. Notice he has no issues with the engine, this was all to do with the excessive amounts of tech that they put in the cars these days that simply weigh the car down. Honestly he is getting better customer service than most would get from other companies though. Seems to be a domino affect as well. I would still be comfortable with a new car, but this shows what sort of negative affect all of the tech can have on the car. I remember when my father worked as a Mercedes service advisor, he would complain about the S Class because the car had so many ahead of the times electronics that no matter what the quality something was bound to go wrong.


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If you look at his other videos, you will see that he had installed numerous aftermarket electrical components. Full stealth Escort radar detector with front and rear sensors, remote display and keypad, also two dash cams.
I'd be curious if there were any problems before he had all this work done. Although at this point I don't think he would admit it.

Really now, that could easily be the route of the problem setting the rest off. It's a shame the car has degraded to this after that, but that is how electrical things are sometimes. Asked the local Porsche tech about the reliability of the electronics in the new cars and aside from ignition issues as these cars have always had he says he's seen nearly nothing.


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Good on him, manufactures pushing the little guys around......

I saw his videos months ago, I had no idea it was still on going ........

Even the loose trim issue could have been caused but removal for wiring work/troubleshooting.

What dorag said!

Hard to imagine a radar detector and camera install causing all this (maybe some of it if the install was inept? - not the door leak), and if it was to blame, hard to imagine the dealership did not immediately point this out.
Somebody at the assembly plant quit Porsche in a huff the day his car was built.

A few more public episodes like this and maybe Porsche will be out of the luxury car market and back to doing what they do best - designing great sports cars.

1st year of any new generation vehicle...

Here's another one on Rennlist, car won't start.
http://forums.rennlist.com/rennforums/rennlist-canada/797580-13-991-cold-wont-start.html

Looks to me like the root of his problem the whole time has probably been the water intrusion... So, they just throw parts at it hoping it gets solved. Classic.

I'm not really surprised by this.

We had an 1988 factory wide body 911 cabriolet that had it's share of electrical problems. Just for hoots, the car would decide it was being stolen and the kill switch would kick in. We also had some electrical issues with our 1975 911, can't recall what they were, but sitting on the side of the road was a common occurrence.

Once an electrical issue starts up, they are almost impossible to track down, it's like a roof leak: The issue can be way up by the chimney, but the water shows up on the other side of the house in the closet.

Porsche needs to just give him his money back. At over $100K per car, they should work. Porsche is no longer a scrappy little sports car company, it's a luxury brand that goes fast. They need to act like one. :rolleyes:

Unacceptable.

This is a $90-$100K car.

One of things you're paying for is customer service at a level way above the bar, not "somewhat" above the bar set by $20K-$40K mass produced commuter cars. When you pay first class you expect first class experience.

If people wanted to buy an over-priced luxury car with shoddy quality control sold by people who think they're doing you a favor he'd a just bought a Ferrari from the get go. Porsche is not Ferrari. More like the Lexus to VW. Except Lexus check their cars for leaks and footwell swimming pools.

Hold your horses before you say lexus takes care of their customers haha!

Amen, sister

Didn't say that. I said Porsche are (now) just the fancy branch of the VW parent company.

But if I were to compare Lexus customer service to Porsche, Lexus takes that one easy as their cars are actually driven.... every day.

Porsche has always been known as the Daily super car.

I feel really sorry for this guy, damn!

Cayenne owners would like a word with you.


All other Porsche models record far less mileage than the competing luxury cars typically found in the top JD Power rankings.
The Cayenne (the only real 'daily' Porsche) owner experience is not winning any awards...

I would think that Fiat would want to buy his car so they can learn how to improve their own product line. :p

Wouldn't the Lemon laws protect a buyer from this in-humane torture, or does that only apply to yellow cars or people that speak American.:eek:

I don't understand how he can keep from going postal.
The Brit in him must be allowing his extreme restraint although he did drop a few F-bombs here and there which means that he is awfully close to the tipping point.

For gods sake Porsche help this poor soul before its too late.

I'll bet the stealership lets him eat all the cookies he wants without even raising an eye-brow.:D

In comparison to a camry that commutes every day, yes the porsche gets less miles. But a 911 turbo owner is much more likely to drive it daily than an avnetador owner.
Panameras are driven on a daily basis. Many of the boxster owners here drive their cars daily, then again as i say this mine hasnt been out since last thursday haha.

for daily driving, comparing a mass production luxury car like a Porsche to far more expensive exotics is apples to oranges. The latter are less like transportation and more like trophies.

Relative to their total, and surging, production numbers, very few 911's, Boxster/Cayman are driven daily. The Lexus equivalent on daily usage would be be the Panamera and Cayenne, and not surprisingly account for more than half of all of Porsche sales. And after all, Porsche went to the Japanese to figure out how to mass produce reliable cars without nearly going bankrupt again. Which VW will rubbish very soon, well at least the reliable part, the profitability via over-pricing they've nailed.

p.s.
Anyone notice that 991 owner has gotten progressively angrier and sarcastic with each new video?
Man I'll stick with my hooptie.

If this was my car, I would be on the news. And not in a good way either.

I have a Honda 2007 that is mass produced and is my daily. So far in 80000 miles...had to replace an oring on the air con. Paid 24000 in 2007 with leather, dual tip exhaust and 245 horse motor. Now, my wife had a Lexus SUV...no problem. Camry and Nissan before Honda no problem. My Porsches - ridiculous issues. IMS this, waterpump that. AOS what and blah blah blah.

This dude should be pissed. That car was expensive. And it should be taken care of by Porsche. Love my pcars...but come on!

Sadly I bet that most of these issue have stemmed from failed intervention along the way. Treating symptoms rather than an underlying condition.
Or you can just throw parts at it, and let a computer tell you how to think.

What ever happen to lemon laws. Maybe I should find his other videos and see if he talks about it.

Porsche is now just another gigantic corporation and as such, I am not surprised at their actions. This fellow is just one of a planned 200,000 sales in 2014 and if Porsche loses him, it won't hurt at all.

More so, history has shown the Porsche brand/reputation to be invincible; nothing impugns their reputation or hurts future sales. Not water cooled engines, large SUV's, sedans, crossovers, etc. And certainly not poor customer service.

Famous last words. Was that circa 1998?

When Porsche barely sold 1,200 of the 'legendary' Carreras in all of NA? During the greatest post-war bull market the U.S. had ever seen? When the top 1% were buying two of everything in each color and zee Porsche brand still manages to get itself on the brink of bankruptcy on account of no consumer interest in buying Porsches?

If that could happen in a rocket economy just imagine what could happen in a really lousy one.... because each new "financial collapse" will be worse than the last. It's like Tommy Lee Jones said in that one movie "It's the tide, the dismal tide. It's not the one thing." Just wait for a perfect storm of nightmare financial collapse coupled with a generation of customers that don't know Steve McQueen from Steve Harvey. As it is now most Porsche owners had no intention of buying a Carrera or Boxster/Cayman when they stepped foot in the dealer! They came for the SUV that they cross shopped with the Range Rover. To you and I the brand has history. To the typical Porsche buyer today, it's just another luxury badge. And a certain flavor of luxury can fall out of favor in a snap. Just put VW in charge for a while...

How terrifying will it be in a few years for the poor guys who catch "Deals" on 5 to 7 year old P-Cars just out of warranty with all the new gizmos and PDK's starting to age and crap out?

Man - all those electrical problems, I thought he was driving a 928! :D

i think only half the story is getting told here. i haven't watched the other videos, but if it's true that he's hacked in a bunch of other electronic devices then he's lucky pcna is even honouring his warranty with respect to electrical issues. even the water in is car could be due to shoddy aftermarket wire routing. he's most likely the cause of all his own problems, as is evinced by the fact that his only recourse appears to be youtube videos that don't, apparently, tell the whole story.

what is more shocking to me is that an electrical problem (regardless of cause) can kill the engine and lock-up the transmission. that's recall stuff in the order of toyota - all it'll take is someone getting killed.

My money says this loose ground lug is his ailment.. It would cause those issue when the conditions that he has encountered present themselves.

If I'm not mistaken I think lemon law has to be same problem 3 times...not various problems?

Well, at least some kids haven't tipped it over. That would be horrible. Especially if he's not in Texas.

Random comment - I think he's a Kiwi. Has to be a good guy!! :)

The problem with lots of tech is that these cars will get devalued on the basis of the cost of replacement electronic parts - 10 years old and you're spending a couple of grand a time to swap out broken electronics because they don't repair and have to replace.

It'll start to make keeping these Porsche's cost prohibitive when they're 10 to 15 years old. But you get the feeling Porsche no longer make cars to last in the same way they did.

Now, my friends, is the time to buy a good used 911, before all used ones are PDK era and newer...the real enthusiasts will know. Just try to find a used 328 GTB.

Gosh! my 981 is due june 27. Hope I wont have these sort of problem!

Cant wait to finaly take delivery :)

later
wawa

As I said people are wrong about our cars being the beginning of a new Porsche, our cars are the last of the greats. But this makes me wonder, how is a tesla gonna be 15 years down the road. But if I was porsche, considering their profits I would drop this guy a 911 turbo, tell him to enjoy it and leave the problem done with, make a negative. Positive. Giving away a 911 turbo is cheap advertising!


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Time will tell. I'm hoping my mezger engine porsche appreciates like the 993's.