New Convertible Top Stuck Closed - HELP!!!!

[drbodzin]

Hey All,

I need some help. Had a new convertible top installed and the installer said everything went well. When I went to pick up the car, the top won't open now. He said that after he latched the lever to close it, it was tight. Then after releasing the latch, it would not open anymore.

Not an electrical issue. When you press the open button all electrical works fine. You can hear a click. Seems to be stuck. So I was able to remove the drive cables from the convertible motor and attempted to open the clam shell with the power drill used to turn the cables, one at a time.

The cables turn but the convertible transmissions don't move. Seems they are jammed. I'm guess that when the installed forced the top closed, something got jammed.

Now I am stuck and not sure what to do in order to open the clam shell. Any advise? I have the car for the weekend and will bring it back to him next week. But he is not equipped to fix the issue at hand. Very frustrating!