Crappy feedback from Pelican Parts - IMS Guardian

[demick]

Unfortunate that you made no attempt to contact Pelican to resolve your complaint. I think that most peoples experience here with Pelican is that they would go out of their way to make things right. Instead, you decided to go straight to a public website and complain about your bad experience.

Mistakes happen. It's a fact. How the parties respond to the error is what makes the difference.

In this case:
Customer response (You): Poor
Supplier response (Pelican): We don't know, as they weren't give the chance.