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Old 01-10-2011, 03:52 PM   #19
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Location: New Jersey
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I went through the language almost word for word with the phone rep. I asked him part by part from engine to brakes, to HVAC, lights, all that, whatever wasn't mentioned in the fine print. He either said yes or no. I was a real pain in the arese. Anything not mentioned explcitily I figured they'd chalk up to 'normal wear and tare". THat's a pretty clever clause to throw into a service agreement. A sort of catch all for them. When you think about it, what isn't getting worn and torn to some degree when you drive it? There was a forum member here who had a warranty with probably the best known of the firms (Warranty Direct) when they were still covering Porsches and his engine let go, IMS I think it was. They denied his claim and he had to take them to court. I think he won but most people wouldn't show that kind of tenacity. Point being the guys who write those contracts make sure their lawyers put in the right words to avoid a really big pay out. Only a judge can force them to do otherwise.
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