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14 hr sounds like a lot to me for an RMS replacement, even with Tiptronic. I have an '03 with Tiptronic and I had a leaky RMS done under warranty at the dealer. While I don't have the repair receipt in front of me, I'm pretty sure it was under 10 hr of labor, including updating the IMS. I'd shop it around.
As for WD, after my factory warranty lapsed, I bought a SecureCare+ warranty from WD. So far, they've paid every claim without any hassles. I've never had to deal with them at all, my shop handles the interactions. While I haven't had anything as major as an RMS or worse, they've covered about $1200 in repairs so far, and I paid $1944 for the policy.
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Paul B. Anders / Phoenix, AZ
1970 Porsche 914 / 2003 Porsche Boxster / 2009 Honda Fit Sport Auto
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