Update on repairs by Jake

[clickman]

Originally Posted by Jake Raby

Someone at that warranty company needs their ass kicked! They have screwed around for 2 months working on this claim and I finally went ballistic on the rep they assigned to us.. I just couldn't take the lies any longer.

Never mind all the interesting stories of engine failures (wish there were fewer) and the great technology Jake and Charles bring to the Boxster community, the forum has never been so lively! I love the way Jake never beats around the bush! (Except for what oil to use, of course). Keep yourself tuned in to 986forum, Jake!

[jhandy]

When or If the warrenty company pays for it it becomes very attractive to have everything done.

it is almost worth getting an extended warrenty now for about 2-3K and then in 6 months hit them up for repairs. trust me....you will save many many many thousands of $$.

Thier exact words to me....."we (insurance company) had no idea of these types of repairs. we have no data in the books on them. We never knew this was a possiable faliure."

I guess porsche does not release engine repair specs or rates.

What they dont know will hurt THEM.

After the treatment I got from my company, I say SCREW them all and make them PAY!!!!

I know I have issues, I am thinking about therapy.......

[Jake Raby]

I put these people at the warranty companies on the same level of the algae that grows in my fish pond...

I believe these worthless bastards operate on reverse commission, the more they screw you the more they take home at the end of the week.

These repairs are unknown because of a total lack of initiative on behalf of repair shops and Porsche dealers... Shops didn't know about these engines so they could not make any money working on them, since any internal repair would have taken them more time that the "labor guide" offered..

They weren't willing to educate themselves yesterday for a positive experience tomorrow.. They would rather sell you a new engine from Porsche, make their 2K off the top of the engine purchase then charge another 2K to install it and have you out the door in less then 3 days.

Thats why they are going to be screwed when the replacement engine program goes away... Its all about forethought, Charles and I saw all of this over 5 years ago and now we are way ahead of the curve and making more power than anyone with the most advanced components and a true support program.

The warranty companies are an insurance company alright, if you deal with them you are guaranteed to get screwed and you'll be dealing with a bunch of clowns that can't even remember their own lies! Hell, they can't even spell!