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It seems that it's standard practice for most companies to require a return authorization before returning anything to them. It doesn't sound like you did this. When it comes to returns you have to play the game their way.... there's no shortcuts. Sorry about your trouble though, sounds like they're being uncooperative in working with you, but in a case like this we'll of course never get the full story....
Still I'm at a total loss as to how you're using a simple OBD II reader (scan tool) to help you tune your car. The narrow band O2 readings are worthless. Are you just using the timing info? If so what are you actually doing the real tuning with because you obviously can't tune with just the scan tool alone!
Maybe you should have come on here sooner and looked for some help before "pulling your hair out"!
Kirk
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2000 Boxster S - Gemballa body kit, GT3 front bumper, JRZ coilovers, lower stress bars
2003 911 Carrera 4S - TechArt body kit, TechArt coilovers, HRE wheels
1986 911 Carrera Targa - 3.2L, Euro pistons, 964 cams, steel slant nose widebody
1975 911S Targa - undergoing a full restoration and engine rebuild
Also In The Garage - '66 912, '69 912, '72 914 Chalon wide body, '73 914
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