While I've yet to need service on my (used) '01 Boxster, I have visited the dealership where it was purchased, and have been warmly greeted by the saleman, who still remembers me. As it's winter and snowy here, I've not had much occasion to drive my car, but have had a few pleasent conversations with Derrick, their service guy, regarding some mods I'm reluctant to try at at home. I hate hearing about experiences such as yours, as it's a real shame what should be a wonderful relationship with a fine automobile has been sullied by poor service. I feel for you, but maybe you jumped the gun a bit un-loading your car. As I understand it, dealerships are awarded to potential owners after a long process, specifically to avoid poor management, which in turn diminishes the repution of the brand. I'm sure yours is not an isolated case at this particular establishment. If Porsche-America (or whatever the parent company is called) were to hear of this, the paryt or parties responsible would be made to shape up or ship out. I know of a few GM dealers who had their franchise revoked for just this sort of thing. Take this to the next level; your desire to own a wonderful car shouldn't be obliterated by the ineptitude of some clown.
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