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Originally Posted by RandallNeighbour
Call the stealerships in those cities and ask the service guy to run the VIN and tell you if his dealership did any work to the car. Sadly, Pcar dealers aren't connected like Lexus and BMW and Mercedes nationwide for VIN number searches in repair records.
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???
This has not been my experience in either case.
I called (several times) the original selling dealer of my car to check on their service records, and never even got the courtesy of a return call from the service folks. Not a yes, no, go-to-hell, nothing.
Come to think of it, I guess I did get the go-to-hell response.
With regard to a local dealer being able to access service records from another dealer, they
can if was warranty service. Any dealer can enter the VIN and pull up warranty service performed by any authorized dealer.
Whether they
will or not is another question. They may plead company policy, privacy, or some other bs reason, but they can do it.
It may help to be standing there in the service office with a big check for some maintenance service when you ask. That's what I did, and they printed out the warranty records form the original selling dealer.
What the dealer
cannot do is pull up non-warranty service records from other dealers. At least that's what I was told.