[dcallas]

I have the exact same tear in the same spot. It's not vandilism - it's a classic drop-the-top-with-no-karate-chop tear. I raised and lowered my top a few times before learning the necessity of the karate chop, and that's what happened. If you get a vertical crease in the window as the top is going down and the crease "rolls" to the side, that is how it tears.

I made an appointment today, actually, to get my GAHH installed. Fingers crossed.