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Originally Posted by rickhuizinga
After reading the install notes a second time, it sounds like the 987/997 need the Gateway installed downstream of the head unit, whereas the Cayenne needs it installed upstream. Based on your description, it sounds like your Gateway 500 is installed downstream of the AMP and upstream from the head unit which differs from the requirements in these install notes. You may want to change this and give it a try again.
Rick
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We tied both downstream and upstream and definitely checked the direction. I didn't get the insert that shows two dip settings. This is new! I'll take it in today and report results
Thanks