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4 weeks without any answer or good story? Walk away (drive if you can)..
If they tell you up front it will take a few weeks, no harm done and you knew what to expect. But they can't tell it will be next day each and every time and nothing happens. This isn't going to work out.
These are not really special cars in any way, so you should be able to take it to any shop, probably preferably one that works with European cars. Sure there are areas specific to Porsche, but in general it is just another car.
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