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Stl-986 · 05-19-2021, 05:35 PM

Just for others in the future.

One thing you have to keep in mind is that many (if not most) mechanics charge by book time. If they get it done in 6 hours when the book says 12, it is acceptable to charge the full 12 hours. Now, some shops wont do that depending on how much of time difference there is. The best shops work with the customer, set the expectation at the beginning and in the end try to make everyone happy. Book time allows for things like rusted bolts, hard to get to areas, etc. Always best to check with the shop before hand, communicate and let them now if you disagree with the time. I have only found 1 shop by me that doesn't follow any of these and it's one that I am vocal about with anyone needing work.

If book time for this is 12 hours I'm ok with it for the repair but not for diagnosing. Given everything else I have thrown at this problem the actuator is the most logical thing that is the issue. I have set the expectation with the shop and we all agree at a minimum it's time to replace the pads, which is almost the amount of hours and if it looks like it's more then the actuator they will button it back up after replacing the pads and then this car will just get parted out or a different engine put in.

05-19-2021, 05:35 PM	#14
Stl-986 Registered User Join Date: May 2017 Posts: 1,180	Just for others in the future. One thing you have to keep in mind is that many (if not most) mechanics charge by book time. If they get it done in 6 hours when the book says 12, it is acceptable to charge the full 12 hours. Now, some shops wont do that depending on how much of time difference there is. The best shops work with the customer, set the expectation at the beginning and in the end try to make everyone happy. Book time allows for things like rusted bolts, hard to get to areas, etc. Always best to check with the shop before hand, communicate and let them now if you disagree with the time. I have only found 1 shop by me that doesn't follow any of these and it's one that I am vocal about with anyone needing work. If book time for this is 12 hours I'm ok with it for the repair but not for diagnosing. Given everything else I have thrown at this problem the actuator is the most logical thing that is the issue. I have set the expectation with the shop and we all agree at a minimum it's time to replace the pads, which is almost the amount of hours and if it looks like it's more then the actuator they will button it back up after replacing the pads and then this car will just get parted out or a different engine put in. __________________ 2000 Boxster Tiptronic 2003 Boxster 2003 996 C2 Cab 2002 996 (SOLD) 1986 944 (gone but missed)