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Old 04-29-2021, 06:58 AM   #14
Stl-986
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Join Date: May 2017
Posts: 1,182
once it is deleted you can't just add it back in without the tag like above and it isn't easy to tell which key in the system is the one you have or not. Been there. Here is what happened to me.

Go in for key programming apt. Drove the car to dealer. existing key obviously worked to start & drive the car. Reason for key is the same as above...buttons dont work anymore. Give key to tech. Tech programs key. Comes back and says all done but wanted to make asked if I knew the old key didn't work when I brought it in. Answer "yes I know the buttons dont work, that's why I brought it in for a new key" reply "Ok, just wanted to make sure" Drive home with new key. Go to start car later that day with old key and guess what...wont start. Call dealer, talk to SA, who talks to the tech. Reply: "tech deleted it cause you said it didn't work" "I said the buttons didn't work, how else did I drive to have it programmed if it didn't work" Took the SA 3 minutes to respond...he had to think about it. Calls me back an hour later "yea sorry, we deleted it and it cant be added back unless you have the tag"
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