Quote:
Originally Posted by flmont
I would give them the chance to refund some of the $$,.If you don't get the parts you requested ( I forgot ) isn't your problem,.so I think you should be compensated, I know modern engines can be difficult to diagnose but that's their world I'am not sure why they would charge you 500.00 to clean your engine,( seems a bit greedy).But that solenoid should have been in the trunk !
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I agree, I would get it all refunded. The solenoid plus the labour. This particular part is very easy to inspect, even in the car, no need to remove it. So, they pull it (allegedly), and then instead of testing they just toss the old one, and then charge it on the customer... Amazing. Great service. At least now you know a reliable shop in MV. And we know which shop to avoid. Give them a chance to refund and if they disagree just go straight to BBB.