[jcslocum]

My biggest issue with the fix was that they didn't test drive it enough to know they didn't fix the problem. THEY made a few guesses and replaced parts that "probably" should have been replaced. Now you are 800$ in the hole with a clunk still...

I would negotiate the labor on the old job down, you do have new parts that were "probably needed" in your car but it didn't solve the problem. I see you have 2 options now; buy the new part and they install it for free. Upper strut bearings go for about 100$ (quick check) so you can save some 300$ overall.

Or. he puts in the new part and if it doesn't fix the issue, he takes it out and deals with returning it, if it doesn't solve the problem. No charge to you.

He must work harder to diagnose the issue and not just throw parts at the problem.