Mine started out like that, then there top would shutter when closing. I ended up with a hole on each side. I checked the transmissions and motor and they are both fine it is something wrong with the frame not wanting to fold properly. I disconnected the arms so I can manually lower the top but the clamshell is still powered. When looking at the top from the inside I noticed a bar with a tab sticking up. That is what rubs on the spot.
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