Quote:
Originally Posted by Lew
If it were me I would call the Florida Insurance Commissioners office and just let them know your problem, and let them advise you. These Insurance companies don't want to hear from the Commissioners office regarding unhappy customers.
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I submitted a complaint this week, and am waiting to hear back. Hopefully it'll give me some thoughts on how to proceed.
Quote:
Originally Posted by Lew
I would be pointing my finger at the shop for not repairing the bumper properly. I don't know if you were told where to take your car, but the shop that did the so call repair should be held responsible If this Body Shop is on Progressive's list of repair shops, they do not want to be removed from Progressive's list for future body work.
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The shop has been good to work with, work-wise. They do lack at follow-up calls and follow-up on parts. Such as the VIN/option sticker under the hood is STILL not in (Brumos got the order from the shop at the end of March '16, fell through the cracks when they were sold to Fields, shop never followed-up). I shouldn't have to follow-up on that, and the lack of the tag is an obvious indicator the hood has been replaced.
Quote:
Originally Posted by Lew
You know these shops and insurance companies work together, but the Insurance company expects a Body shop to repair your car properly. Good Luck!
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That's what you'd figure but the "adjuster" seems to want to push this back to the shop and not pay - even though it's being subrogated to the liable party's Progressive policy. Guess they're looking out for the company.
Also working on an appraisal for a DV claim in addition. Will stop by the shop on my way home from the office as Monday will mark 3 weeks it's been sitting there and still no clue what's going on.
Quote:
Originally Posted by Chuck W.
I can only speak for California... Small Claims Court. I filed suit for $1,800 against State Farm due to an issue with them. They contacted me prior to the court date and settled. It was not worth their time to go to court for that amount. Get two estimates for a new bumper painted and installed and take them to small claims court.
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Going to get stuff ready for that, if I wind up needing to go that route.