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We actually bought a new Macan S last month, and since then, we've been getting these wonderful little gifts from PCNA in the mail every couple of weeks. First it was this beautiful package that contained this incredibly photographed history of Porsche, along with the Macan's birth certificate. Then, a week or so later, the mailman drops off a fountain pen from Porsche Design with a note: "Thanks for your purchase of a new Macan." A couple of weeks later, a note of apology from PCNA because our car was held up in port for 3 weeks awaiting inspection for emissions (thanks, VW). This apology was accompanied by a certificate for a free driving experience at the Porsche Experience Center, along with lunch and a night in a swanky hotel. We're at the point now where my wife is bummed if a couple of weeks go by without a present from PCNA. These folks know how to win customer loyalty, let me tell ya...
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