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If you google "paintless dent repair" you'll see a bunch of training facilities. Last year, I expressed my interest to a friend in the used car business that I wouldn't mind learning PDR and it looks like the tools are relatively inexpensive. He told me that it was a technique pioneered by Mercedes and it's not as easy as it looks. Frequently, it requires an apprenticeship. Some dents are easily removed, such as the round, shallow dents on flat areas. Others require a trained artisan, such as sharp narrow deep dents on more complex surfaces. Sometimes to get at some dents, alot of the interior pieces have to be removed. A good PDR specialist tries to remove the dent without drilling access holes. A good PDR will tell you which dents won't come out right. I watched the dents being removed from a friend's Ford Focus last year and the PDR guy was working pretty hard, not work for a couch potato day in, day out. When finished, I was impressed. It's just one of those things that hard to master. Here in TX, the PDR guys hope for hail days.
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