[Perfectlap]

MS,
have you dealt with more than one Porsche service center in your area?
or have all of your experiecnes to date come from the same outfit?

There are two here in my area and although their labor rates are very very similar the experience in visiting them is not all the same.

Also Porsche is justifiably getting a rap for being arrogant. They sold allot of cars and have made allot of profits. The big head factor is dangerous and common.
But I have begun to see some changes recently that seem to be a direct result of customers wanting this and that. The Cayman is the best example. People were demmanding it for years and finally they relented. Now my service manager tell me the new Boxster will have a CaymanS engine option. As sales start to slip further they will be listening.

My advice is to write to Porsche, write to Porsche North America, the Porsche Club and tell them the Porsche hype has not lived up to your expectations and that you are very close to not recomending this brand to your wealthy friends who have money dying to be spent. Well assuming you havent already done so.