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Should have just bought the bulbs through ebay and paid for shipping twice to be honest. I sell a lot on ebay and while I also do sales outside ebay for guys like what you said, I try and not make a habbit of it because stuff like that happens.
Problem with a lot of selling on ebay is you get 10 million emails and good emails get lost too, it's annoying with spam and stupid questions.
Anyway sorry to hear about your problem, that sucks.
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